Return Policy
Welcome to our Return Policy page at Lofthouse Floors. We want to make sure you are satisfied with your purchase, and we are here to help you with any returns or exchanges.
Easy Returns
We offer a hassle-free return process for any products that do not meet your expectations. Simply contact us within 30 days of receiving your order to initiate a return.
Exchange Policy
If you would like to exchange a product for a different item, we are happy to assist you with that as well. Please get in touch with our customer service team to arrange for an exchange.
Refund Process
Once we receive your returned item, we will inspect it and process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
Need assistance with a return or exchange?
Contact our customer service team for help with your return or exchange process.